Refund And Cancellation Policy

1. Fees once paid through the payment gateway shall not be refunded other than in the following circumstances: Multiple times debiting of Parent Card/Bank Account due to technical error OR Parent's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Parent, Parent wishes to seek refund of the amount, he/she would be refunded the amount, after deduction of Payment Gateway charges or any other charges, on discussion with the bank authorities .
2. The Parent will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.
3. The application in the prescribed format should be sent to the concerned bank authorities .
4. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded by the bank through electronic mode in favour of the applicant and confirmation sent to the mailing address given in the online registration form at the bank, within a period of 7-10 calendar working days on receipt of such claim.

For any questions write to paytm@witcurve.com .